frequently asked questions
What are the advantages of glass over polycarbonate?
Here is a sheet showing the specifications and differences between polycarbonate as compared to glass.
How is visibility/distortion?
We only use the highest quality optical-grade polycarbonate along with our proprietary forming capabilities result in no distortion on our windows. SHIELDS® SUPERCOAT™ provides a long lifetime of clear visibility against yellowing and hazing.
What adhesive do I use?
To apply a window that glues in, we recommend Urethane used in the same installation as glass windshields. See the link below for our recommendations.
Once there is a scratch, is there anything they can apply to get it buffed out?
Very light scratches can be filled with Novus wax, but due to the nature of silicone and polycarbonate, the coating cannot be re-worked.
What is the lead time?
Our lead time varies by product. When you select an item in our store that items lead time will be noted. We do our best to maintain stock items, if your order is a stock item, we will ship it out within 1-2 business days. Other products range, if your item is not listed on our website be sure to call and check lead times.
Will it break or shatter?
No, when facing standard hazards or used appropriately our windows will not break or shatter. This means proper fastener tightening and following all chemical compatibility guidelines.
Is this bulletproof?
No. Bulletproof products have polycarbonate within their lamination. However, our retail products are not laminate; therefore, not bulletproof. These windshields and windows are Effectively Unbreakable – 260X stronger than glass thickness to thickness. We are here to provide true information to educate you and keep you safe on the job. Each ½” thick window is the safest option and if you have questions about thicknesses please give us a call.
How long before it will scratch or haze?
This answer varies and is dependent upon the use of products. Please refer to our limited warranty for more information. We are proud of our SHIELDS® SUPERCOAT™ and if you take care of it, it will perform for you.
What kind of warranty do you offer?
Yes, we have a limited warranty covering the SHIELDS® SUPERCOAT™ coating. Please contact us for more information.
Will the wipers scratch the product?
No, your wipers are safe to use. Each windshield is post-coated all of our products with SHIELDS® proprietary SUPERCOAT™. This coating is a silicone hard coating scratch resistant to steel wool. We recommend that you check your wipers and make sure they are clean before using them; remove all rocks or sticks.
What do I clean it with?
When you receive your windshield there will be a care sheet will all of our instructions. Here is a copy of our care guide below:
Going from the original glass size to a thicker option will I have to do any adjusting to make yours fit properly?
No, with the SHIELDS® Advantage you get the form fit, and function of OEM glass at every thickness. We take the extra step so your window fits without any special additions on your end. Just fit any of our windows the same way you would fit your glass!